Feeling connected is the ultimate human condition. In his book Social: Why Our Brains Are Wired to Connect, Matthew Lieberman explains, ‘Our need to connect is as fundamental as our need for food and water’.
‘Connection’ is best described by prolific author and researcher Brené Brown who says it’s ‘the energy that is created between people when they feel seen, heard and valued – when they can give and receive without judgment’.
This feeling is just as important for people you interact with internally, as well as externally to your organisation. Here are 5 simple strategies to help you connect better with your people, customers and clients today.